FREQUENTLY ASKED QUESTIONS

It sure is! Click here to download our app on iOS / Android

Votee is currently available in Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, and Vietnam. Stay tuned as we expand to other markets!

Your responses will remain anonymous.

Go to Settings > Notifications > Votee > and select ‘On’ or ‘Off’. You can also customise your notification settings by tapping on the gear icon in your profile page. From there, tap on Notification Settings to customize. 

Click here for assistance if you have forgotten your username or password.

Simply click the three dots > Share button under any survey in the app to share the survey invitation with your friends.

Deleting your account

Tap on the cog icon on your profile, and at the bottom, you will see an option “Delete Profile”.  Once you tap the “Delete Profile”, you will need to confirm again.  Once you have re-confirmed, the action is irreversible.

After the account deletion request, your account and all your information will be permanently deleted, and you won’t be able to retrieve your information.  The content remains subject to Votee’s Term of Use and Privacy Policy and is not accessible to other people using Votee.

For security reasons, we can’t delete an account for you.  You’ll need to be able to log into your account to request deletion.

Yes, please! We’re always up for hearing how we can improve. Contact us at support@votee.com or find us on Facebook www.facebook.com/hellovotee.

A Votee Pro User account lets you get paid for your votes.

Ever wonder how Nike decides which colour of shoe to launch or what flavour of ice cream Ben & Jerry’s will come out with next summer? Chances are, they used a focus group to help them decide. But focus groups can be difficult (and expensive) for brands to run and the sample size is usually pretty small.

By being a Votee Pro-user, you’ll get a voice in the decisions brands make. Votee sends questions based on users qualifications. Users will then get to vote on questions at their own convenient time and place. Join Votee’s growing Pro-User group, and voice your opinions today for a reward today.

The grey ribbon <> beside each username on Votee signifies that the user is a Pro User. By providing general information about yourself, like the number of pets in your household or your education level, brands can see if you’re a right fit and invite you to answer their questions. Qualify now by filling out your basic information to start collecting rewards!

The orange ribbon <> beside each username on Votee signifies that the Pro User has been verified through their e-mail or phone number. Only verified Pro Users can cash out rewards. This is to ensure that users have the correct contact information on our system before cashing out.

On the app or Mobile web app, tap on Profile > wallet icon > withdrawal button at the bottom of the screen.

If you do not already have an account with PayPal, you can register one by going to www.paypal.com. Please ensure you use the same registered PayPal e-mail account on your Votee account to enable the desired payment. If a payment is made to an account that is not registered to PayPal, you have 2 days to register and confirm your payment. If the payment is not withdrawn within 2 days, the money pending will go back to your Votee wallet.

Only verified Pro-Users will be allowed to redeem cash rewards.

To verify your account, please go to Profile > Edit > and make sure your e-mail account is verified. If not, please follow the steps to obtain the “Verify Button”. Once you obtain the verify button, click on it to verify your account.

As a Pro-User, you will journey into focus-group like panels and be rewarded for your opinions/votes. In order to be qualified for a Pro-User, however, you will need to complete your Pro-User profile by going to Profile > Edit (top left-hand corner). Scrolling down will have fields that you can fill in.

Users need to pre-qualify for questions to ensure that the right questions go to the right user.

Brands will pay for the rewards.

If you have any further questions, feel free to contact us at support@votee.com or find us on Facebook www.facebook.com/hellovotee. We’ll get back to you as soon as possible!